The purpose of the Document Production Centre (DPC) is to provide the firm's fee earners with a seamless, professional, accurate and timely document production service, in a high quality, deadline driven environment. Your responsibilities will include:
- Manage and optimize workflow processes to enhance productivity and efficiency in order to meet deadlines
- Accurately interpret complex briefs, seek clarification where necessary, and ensure the team are informed throughout the process
- Review attachments in the DPC inbox and on BigHand Now, ensuring they are accessible and relevant to the request
- All aspects of production work to include, but not limited to, correspondence, documents, reports, deeds, bundles, bibles and data rooms
- Ensure all work has been carried out using house style and in line with the firm's specific systems/procedures
- Any other tasks as reasonably requested by the DPC Manager, Daytime or Evening Supervisors
To succeed in this role, you'll need to:
- Have exceptional technical skills and competency in the use of Word, PowerPoint and Excel
- Have experience of document production, practices and technologies
- Have the ability to multi-task and manage multiple projects simultaneously, while maintaining accuracy under tight deadlines and constraints
- Be able to handle confidential information with discretion whilst working in a fast-paced, dynamic and high-pressure environment
- Have excellent client service and professional communication skills
- The ability to deliver creative and timely solutions
However it is not all about experience and qualifications. We're looking for someone who:
- Has excellent written and oral communication skills
- Seeks and responds positively to all forms of feedback (client/line manager)
- Has critical attention to detail
- Can prioritise work effectively and has strong organisational skills
Our benefits include, an annual bonus scheme, GPP Pension Scheme with Aviva. We also offer Private Medical Insurance, (currently with Vitality Health) after 6 months of employment, which include discounted gym memberships, free cinema tickets, health assessments and much more.
